Contact information
Get in Touch
Have a question about an order, product, return, refund, or anything else?
Our customer support team is here to help.
Customer Support
Email: hello@solvanegoods.com
For order-related questions, please include your order number in your email so we can assist you more efficiently.
Support Hours
Monday – Friday
9:00 AM – 5:00 PM
Saturday – Sunday
Closed
We aim to respond to customer inquiries within 1–2 business days.
Response times may occasionally be longer during holidays, promotions, or periods of high customer volume.
Order Support
For questions regarding:
- Order status
- Shipping and tracking
- Damaged or defective products
- Returns and refunds
- Product information
- Payment-related questions
Please contact:
Business Information
Solvane Goods
Website: solvanegoods.com
Email: hello@solvanegoods.com
For privacy-related requests, please contact us using the same email address.